Rio Beauty Clinic

Last Updated: October 23, 2026

1. GENERAL CONDITIONS & ACCEPTANCE OF TERMS

1.1. Binding Agreement

By accessing, browsing, submitting personal information, registering for consultations, scheduling clinical appointments, or purchasing aesthetic services or training programs through this website, you explicitly acknowledge that you have read, comprehended, and legally agreed to be bound by all terms, conditions, policies, and notices contained or referenced herein.

1.2. Service Provider Profile

These Terms of Service constitute a legally binding agreement between you (the “User”, “Client”, or “Student”) and Rio Beauty Clinic (“Clinic”, “We”, “Us”, or “Our”), a premier aesthetic clinic and educational institution located in Hanoi, Vietnam, operating in high-tech laser dermatology, skin tone camouflage tattooing, hair follicle simulation, scar revision, and permanent makeup (PMU).

1.3. Modifications to Terms

Rio Beauty Clinic strictly reserves the right, at its sole discretion, to modify, update, append, or remove any portion of these Terms of Service at any time without prior individual notice. All amendments become effective immediately upon publication on this webpage. Your continued engagement with or use of our website following the publication of revised Terms signifies your binding acceptance of those changes.

2. ELIGIBILITY & USER CONDUCT ON THE WEBSITE

2.1. Age Limit and Legal Eligibility

Access to and use of this website is strictly permitted only for individuals who are at least 18 years of age and possess full legal capacity under applicable laws. If you are under 18 years of age, you may only navigate this website and utilize our consultation booking features under the direct supervision and express consent of a parent or legal guardian.

2.2. Correctness and Authenticity of Provided Information

When registering for online consultations, submitting medical skin assessment forms, or booking clinical treatments, you represent and warrant that all information provided—including your legal full name, phone number, email address, nationality, medical history, and treatment requirements—is accurate, current, truthful, and complete.

2.3. Prohibited Conduct

When interacting with our website and infrastructure, you agree NOT to:

  • Employ any automated systems, bots, scrapers, spiders, or manual processes to extract, monitor, copy, or mine any content, database structures, or source code from the website.

  • Upload, transmit, or introduce malicious software, viruses, Trojan horses, worms, or harmful code designed to disrupt, compromise, or damage server operations and network security.

  • Impersonate any individual, practitioner, or entity, or falsely state or misrepresent your affiliation with Rio Beauty Clinic.

  • Engage in any activity that defames, harasses, degrades, or breaches the brand reputation, intellectual property, or operational integrity of Rio Beauty Clinic and its specialists.

3. MEDICAL & AESTHETIC DISCLAIMER (E-E-A-T & YMYL COMPLIANCE)

3.1. Educational & Informational Purpose

All materials, articles, technical specifications of aesthetic equipment (including but not limited to Picotech Laser SP2 Advance, SPECTRA Nd:YAG, Ruby Laser Alpha6, Vbeam Candela 595nm, Bio Vein Clear Max 980nm, BV Vascular Pro, and Rio Alpha Erase), before-and-after imagery, video demonstrations, and online advisory responses published on this website are provided strictly for general educational and informational purposes. No content on this website constitutes formal medical advice, clinical diagnosis, or a prescriptive treatment plan.

3.2. Personal Factors Affecting Treatment Results

Aesthetic laser treatments, dermatological therapies, melasma reduction, hyperpigmentation removal, scar camouflage tattooing, beard line restoration, and permanent makeup yield results that vary significantly from person to person. Final clinical outcomes depend upon multiple physiological and external factors, including individual skin anatomy, immune response, scarring history, metabolic rate, lifestyle, environmental exposure, and strict compliance with post-procedure homecare protocols.

3.3. Requirement for Direct In-Person Clinical Examination

Users must not rely on website content as a substitute for professional medical examination. A formal, in-person clinical consultation with licensed dermatologists or master technicians at Rio Beauty Clinic is strictly required before undertaking any aesthetic procedure. Rio Beauty Clinic disclaims all legal liability for adverse outcomes resulting from self-applied treatments or reliance on digital content without direct clinical direction.

4. APPOINTMENT BOOKING, CANCELLATION & DEPOSIT POLICIES

4.1. Online Appointment Booking

Clients may submit appointment requests via online contact forms, official Hotline numbers, Zalo, WhatsApp, or official social media channels. An automated or digital submission does not guarantee a secured time slot until verified and confirmed by our Customer Care team.

4.2. Confirmation & Reminders

Our clinical administrative team will contact clients via telephone, SMS, or instant messaging platforms prior to the scheduled session to confirm arrival times and provide pre-treatment instructions.

4.3. Protocol for Appointment Cancellation and Rescheduling

We value the time of both our clinical specialists and our clients. If you need to cancel or reschedule an appointment, you must notify Rio Beauty Clinic at least 24 to 48 hours prior to your scheduled time. Timely notification allows us to reallocate clinical resources and serve other patients efficiently.

4.4. Advance Deposit Policy

For specialized clinical procedures, multi-session laser therapy, or enrollment in masterclass training programs (PMU, Advanced Laser Techniques), Rio Beauty Clinic may require a non-refundable advance deposit to reserve equipment and specialist schedules. Paid deposits will be fully credited toward your final invoice upon service execution.

5. PAYMENT TERMS, FEES & REFUND POLICY

5.1. Pricing Transparency & Currency

All service fees, treatment packages, and educational tuition published on the website are displayed in Vietnamese Dong (VND) or United States Dollars (USD). Prices are subject to periodic adjustments based on technological upgrades and operational costs, but confirmed bookings with paid deposits will honor the agreed price.

5.2. Accepted Payment Methods

Rio Beauty Clinic supports multiple secure payment methods:

  • Cash payments at clinic reception counters.

  • Direct bank wire transfers to official corporate accounts.

  • Credit and Debit Card Payments via Card Readers

  • Approved third-party electronic payment gateways.

5.3. Strict Refund Policy

  • Executed Services: Fees paid for completed aesthetic procedures, laser sessions, scar camouflage, or permanent makeup treatments are strictly non-refundable once the procedure has been performed.

  • Treatment Packages: Unused sessions within a prepaid treatment package may be eligible for store credit or transferrable to alternative services upon formal written evaluation and management approval.

  • Training Tuition: Educational fees for masterclasses are non-refundable once instruction, curriculum access, or kit distribution has commenced, except in cases where the course is directly canceled by Rio Beauty Clinic.

6. AFTERCARE RESPONSIBILITIES & WARRANTY CONDITIONS

6.1. Client Aftercare Obligations

The success and longevity of aesthetic laser treatments and permanent makeup rely heavily on post-procedure care. Clients are obligated to strictly adhere to written aftercare guidelines provided by our specialists, including sun avoidance, topical application of prescribed skincare products (e.g., Tattoo Pill, Rio Pink Secret), and refraining from picking or scratching healing skin.

6.2. Touch-Up & Maintenance Warranty

Permanent makeup (eyebrows, lips, eyeliner) and cosmetic skin tone camouflage include specific touch-up policies within a defined timeframe (typically 30–60 days post-procedure). Eligibility for complimentary or discounted touch-ups requires strict adherence to aftercare protocols and attendance at scheduled follow-up evaluations.

7. PROPRIETARY RIGHTS AND BRAND PROTECTION

7.1. Ownership of Digital Assets

All content published on this website—including articles, medical translation guides, technical schematics, branding logos, trade names, graphics, before-and-after transformation photos, video content, page layouts, and custom code—is the exclusive intellectual property of Rio Beauty Clinic and is protected under Vietnamese copyright laws and international intellectual property treaties.

7.2. Restricted Usage

You are strictly prohibited from copying, reproducing, republishing, downloading, modifying, broadcasting, or commercially exploiting any digital assets, imagery, or textual content from this website without prior explicit written authorization from Rio Beauty Clinic.

8. LIMITATION OF LIABILITY & THIRD-PARTY LINKS

8.1. Limitation of Liability

To the maximum extent permitted by applicable law, Rio Beauty Clinic, its founders, dermatologists, master artists, and employees shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, use of, or inability to use this website, or any errors or omissions in published content.

8.2. Third-Party External Links

Our website may contain hyperlinks to third-party platforms (e.g., Google Maps, social media networks, payment processing portals). Links Provided Solely for User Convenience. Rio Beauty Clinic exercises no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

9. APPLICABLE LAW & DISPUTE SETTLEMENT

9.1. Jurisdiction

These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of the Socialist Republic of Vietnam.

9.2. Dispute Resolution Mechanism

Any controversy, legal claim, or dispute arising out of or relating to these Terms, website usage, or clinical services shall first be submitted to good-faith informal negotiation between the parties. If an amicable resolution cannot be reached within 30 days, the dispute shall be referred to the exclusive jurisdiction of the competent courts in Hanoi, Vietnam.

10. CONTACT INFORMATION

For any inquiries, feedback, or support regarding these Terms of Service, please contact us directly: